Delivery Information
The Experts in Delivering Smiles
Same Day Delivery, Standard Delivery, Specific Time Delivery, Self Collection
Our time slots are:
Delivery Fee to Extended Delivery Zones is S$15Extended Delivery Zones:SENTOSA, MARINA BAY SANDS, CHANGI AIRPORT, TUAS & ARMY CAMPS
Delivery fee for all wedding items is S$10 All wedding items will be delivered with priority in the standard delivery timeslot.
Delivery Fee for all Congratulations and Condolence Stands is FREE
Due to the size, short lifespan and delicate nature of the balloons, balloon bouquet deliveries are charged at S$40 at a specific time of your choice.
*For other add-on balloons, the standard delivery fee is applicable.
*the S$40 delivery fee only applies to a maximum of 5 balloon bouquets. For more than 5 bouquets per order, please contact us for delivery fee advice.
SHOP BALLOON BOUQUET!Customers are required to provide accurate details such as the delivery address and contact number of recipient to ensure there will be no barrier to fulfilment. Where an overseas number is provided, we will not contact by phone. We will only email, unless special instructions are given to Whatsapp.
We do same day delivery too. There is no cut-off time for same day delivery. Amazing, isn’t it?!
E.g., if it is currently 1:29 pm, you can still order for your item to be delivered for the 1:30 pm to 5:00 pm time slot. However, once you have missed the time slot, you would need to go for the next time slot.
E.g., if it is currently 1:30 pm, the 1:30 pm to 5:00 pm time slot is no longer available. The next available time slot would be 5:00 pm to 10:00 pm.
Please note that for re-deliveries in circumstances such as one listed below, will be charged at $15.
As such, we advice customers to include a location in the “Nominate a Safe Place for Flowers” box during checkout to prevent unnecessary charges.
1. Wrong delivery address
2. Invalid delivery address,
3. Recipient is not home, and both the buyer and recipient are uncontactable for more than 10 mins, without any prior special delivery instructions given.
Where an overseas number is provided, we will not contact by phone. We will only email, unless special instructions are given to Whatsapp.
Standard delivery is FREE. Choose your preferred time slot out of the 3 given time slots of
10:00 am to 2:00 pm,
1:30 pm to 5:00 pm,
5:00 pm to 10:00 pm
Should the range of our time slots be too large for you, check out Specific Time Delivery below.
For S$25.00, select the specific timing in which you would like your item to be delivered.
There will still be 35 to 45 mins of buffer time required
Our driver will not ask your recipient to sign, but follow your contactless delivery instructions!
During the checkout process, fill your contactless delivery instructions under “Special Delivery Instructions”, and then “Nominate a safe place” for our driver to place it for zero contact with the receiver!