The Experts in Delivering Smiles

Delivery Information

Same Day Delivery, Standard Delivery, Specific Time Delivery, Self Collection

In a Nutshell

Self Collection

Free-of-Charge
  • Make your order online & collect your item during your selected date & time slot
  • Our time slots are:
    Weekdays: 9am to 6pm.
    Saturdays: 10am to 1pm, 1pm to 5pm.
    Sundays & Public Holidays: 10am to 1pm.
  • Self-Collection Location: Upper Serangoon Shopping Centre, 756 Upper Serangoon Road #03-34, Singapore 534626
LOCATE US

Standard Delivery

SGD 5 per trip
  • We deliver your item on your preferred date and time slot.
  • Our time slots are:
    Mondays to Saturdays: 10am to 2pm, 1:30pm to 5pm, 5pm to 10pm

    On Sundays, the only available time slot is 10am to 2pm.
  • We only deliver in Singapore. For a select few items, fee is $9.70.
MORE DETAILS

Specific Time Delivery

SGD 25.00 per trip
  • Make your order online and have it delivered on your preferred date and pin-point time.
  • Please allow a 20 to 40 minute grace period due to potential unforeseen traffic circumstances.
  • For specific time delivery before 11am and after 10pm, please call us at +65 6282 2813 or whatsapp us at +65 9387 8871
MORE DETAILS

Special Deliveries

Extended Delivery Zones: S$25

delivery pic

Delivery Fee to Extended Delivery Zones is S$25

Extended Delivery Zones:

SENTOSA, MARINA BAY SANDS, CHANGI AIRPORT, TUAS & ARMY CAMPS

Balloon Bouquet Delivery: S$30

Balloon Bouquet

Due to the size, short lifespan and delicate nature of the balloons, balloon bouquet deliveries are charged at S$30.

*For other add-on balloons, the standard delivery fee is applicable.

*the $30 delivery fee only applies to a maximum of 5 balloon bouquets. For more than 5 bouquets per order, please contact us for delivery fee advice.

Flower Stands Delivery: S$15

Condolence Stand 001

Delivery Fee for all Congratulations and Condolence Stands is S$15

Delivery Restrictions and Notes
Accurate Information

Customers are required to provide accurate details such as the delivery address and contact number of recipient to ensure there will be no barrier to fulfilment.

Delivery Cut Off

We do same day delivery too. There is no cut-off time for same day delivery. Amazing, isn't it?!

E.g., if it is currently 1:29 pm, you can still order for your item to be delivered for the 1:30 pm to 5:00 pm time slot. However, once you have missed the time slot, you would need to go for the next time slot.

E.g., if it is currently 1:30 pm, the 1:30 pm to 5:00 pm time slot is no longer available. The next available time slot would be 5:00 pm to 10:00 pm.

Re-deliveries

Please note that for re-deliveries in circumstances such as one listed below, will be charged at $15.

As such, we advice customers to include a location in the "Nominate a Safe Place for Flowers" box during checkout to prevent unnecessary charges.

1. Wrong delivery address

2. Invalid delivery address,

3. Recipient is not home, and both the buyer and recipient are uncontactable for more than 10 mins, without any prior special delivery instructions given. 

Standard Delivery

For S$5.00 choose your preferred time slot out of the 3 given time slots of

10:00 am to 2:00 pm,
1:30 pm to 5:00 pm,
5:00 pm to 10:00 pm

Should the range of our time slots be too large for you, check out Specific Time Delivery below.

Select 'Standard Delivery'
as you proceed to check out.
Standard delivery

At the next screen, you will be able to select
your preferred delivery date and time slot.
Standard Delivery | Same Day Delivery

Specific Time Delivery 

For S$25.00, select the specific timing in which you would like your item to be delivered. 

There will still be 35 to 45 mins of buffer time required

Select 'Specific Time Delivery'
as you proceed to check out.
Specific Time Delivery

Move the points on the 'Hour' and 'Minute' glider to your preferred Specific Time.
Specific Time Delivery