Monthly Archives: August 2015

Our Role in this Amazing Love Story (CSS of the Week #5)

Deliveries are always prone to being a source of unexpected problems. When our delivery team receives an uncommon delivery request, they always maintain an opened mind. However, the fact of the matter is that stress begins to develop within. We encountered a tricky situation during one of the deliveries this week. Although this always requires […]

An Unusual Position (CSS of the Week #4)

This week, we find ourselves in an unusual position yet again! Our primary mission has always been to provide cheap and good flowers to the masses. There has been a similar situation before whereby we had to take on the role as a customer (when we went to another florist to purchase bloomed lilies to […]

Dogs: The Truth About Local Pet Shops That You Probably Did Not Know

Having a dog is a great joy. Although there are a lot of responsibilities to having one, we humans tend to grow overly attached to our furry friends. We even become depressed when they pass away and we somehow regret all the times we complained about the inconveniences of having a dog. Given the choice, […]

Why we Rejected a Customer

The customer service story for this week will be slightly different. We have decided to be transparent and let people know of our failures together with our successes. We define a failure as having failed to meet our customers’ requirements. We have received hundreds of orders, and we are proud that we have not rejected […]

Here Are 6 Things Singaporeans NEED To Change This SG50

Before I begin, I would like to say that this article isn’t written with the intention of offending anyone. It’s written for us to realize something that we already know deep down in our hearts. We Singaporeans can be characterized by many traits which make us who we are, including some ugly ones. Can we […]