Monthly Archives: July 2015

Customer Service Story #2 (31 July 2015)

Jonah received a call from Mr. Potts, a citizen of the Republic of Ireland, earlier this week. The call came in at around 10:00 p.m. and he sounded really urgent with regards to his order. He wanted a bouquet a bouquet of lilies and roses to be delivered the following morning. Knowing that we did […]

Customer Service Story #1 (25 July 2015)

A few days ago, we got an overseas call very early in the morning. The customer was Rohit, a Singaporean who was living in Australia. Rohit’s wife and son, both living in Singapore, shared the same birthday and he wanted to give them something amazing. He thought that a wonderful bouquet would be the perfect […]

Online Shopping Safety

Is Online Shopping Safe? Many of our customers want to know if it’s safe buying flowers from us online. After all, you pay first and receive the flowers later. What if the flowers never arrive? What if you receive something a different bouquet than the one you ordered? Are there any ways for you to recover your hard earned […]